Is it a single user or multiple users same for. What operating system does the use(s) have.
-----Original Message----- From: Brittain, Mark <mbritt...@navisite.com> To: arslist <arslist@ARSLIST.ORG> Sent: Fri, Jan 28, 2011 7:07 pm Subject: RUT Error ** Hi All & TGIF, I have a user who is getting the Remedy User Application has encountered a problem and needs to close error. Also getting The instruction at 0x73dd1a3 referenced memory at 0x000000004. The memory could not be read. ARS and RUT are both version 6.3 patch 20. This occurred when the user placed a name in a field and searched. Only happens on one customer form Any ideas on what the problem could be and how to correct? Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite mbritt...@navisite.com (315) 453-2912 x5335 (Office) (315) 317.2897 (Cell) ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
