Jim,

Do you have a bunch of mid-tier servers behind a load balancer?

If so just run them concurrently until the old is ready to be pulled out..

There is nothing really I can think of that you really need to look for in windows when you upgrade your OS from 2000 to 2003 or even 2008 as far as the Mid-Tier itself is concerned..

IIS has changed a little (not much) in the configuration perspective in 2003 and a lot in 2008 so you might be expecting a learning curve as far as IIS is concerned if you are responsible for administering it and are not already familiar with the newer versions..

You haven't mentioned what JSP engine you are using and what you propose to use.. If its Tomcat expect a few stumbling blocks to manually configure the ISAPI redirector. A couple of command line configurations to resolve an IE 4xx (403 I think) type errors.. I have not used New Atlanta with IIS 7 so have no comments about it..

Joe

-----Original Message----- From: Nowak, James Sent: Friday, March 18, 2011 4:23 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Move mid-tier to new server

I know Remedy 6.3 is out of support so please don't send me responses about that and how I should upgrade to 7.6 or the sort.

Here is my issue and I am hoping that someone has gone thru this.

We have a Windows 2000 server running our Remedy 6.3 mid-tier.

I have been given an ultimatum by upper management that we need to upgrade this server to Windows 2003 or 2008.

I have patch 24 for the mid-tier and that is the only installable that I have.

Other than making sure I have the right JDK and IIS installed, what other gotcha's should I be concerned about?

The server will have a different name, but when we switch over from the old to the new, we will alias the old name to the new server in DNS.

Any feedback would be appreciated.

Thanks,
Jim Nowak
IT Operations

TEL: 630.864.5366 | CELL: 630.414.0193 | jamesno...@officemax.com
263 Shuman Blvd., Naperville, IL 60563 | http://www.officemax.com
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