I had a similar issue with Mid Tier 7.6.03 .. I had originally set the java 
heap size to -Xms1024m -Xmx1024m.
Got the issue fixed by setting the java heap size to -Xms256m -Xmx1024m.




-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America 
Account)
Sent: Monday, April 04, 2011 2:13 PM
To: arslist@ARSLIST.ORG
Subject: java.lang.OutOfMemoryError issue

Hello Fellow Listers.

We are trying to up upgrade our Mid-Tier server from the original release of 
7.1 to 7.1 patch 9. We are stumped as to why we are getting the 
java.lang.OutOfMemoryError.

We have tried everything we can think of. We upgraded the memory on the server 
to 12 gb, per BMC support recommendation.
We set the java heap as follows: "D:\Program Files\Java\jdk1.5.0_14\bin\java" 
-Xms1024m -Xmx1024m -classpath
We tried to go beyond 1024m but the java would not run or the ServletExec would 
not recognize it, not sure which was the case.

We are stumped here. Submitted a ticket with BMC Support and they are offering 
no help at all. In fact, they stated the following: "ServletExec has been 
discontinued by New Atlanta, and we provide no longer support for this 
product..."

Great reply from BMC support, just great. They recommend we remove it and go to 
Tomcat. We wish we had the option but we don't. We are moving to new servers 
and we will have the option to go with Tomcat but  that is 9 to 12 months away, 
at the earliest. So can anyone tell me what else we can do or try to get this 
working?

Our environment.
The server is a Dell PowerEdge 2650 running Windows Server 2003 5.2 on x86 with 
12 gb of Memory running with the Physical Address Extension set. We are running 
New Atlanta ServletExec 5.0.0.10. The server is running java.version 1.5.0_14 - 
java.runtime.version 1.5.0_14-b03. The server it is connecting to is a UNIX Sun 
OS5.9 running on Oracle 10g.

Christopher Pruitt
HP Enterprise Services
Bank of America Account | CIA - Integrated Applications | IW Infrastructure Team
+1.972.605.7702 office | christopher.pru...@hp.com

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