Hi List, It seems that it is not possible, but I want to double check...
We want to send customers a URL (via email). One user click the link, it creates a new entry in Remedy. In the Mid-tier doc, it shows how to construct the URL to open the form in Search and Submit mode. E.g. http:// <mid_tier_server/arsys/servlet/ViewFormServlet?form=<formName>&server=<ar_server>&qual=%27Assigned+To%27%3D%22ME%22&mode=Submit Is it possible? Thanks, Tam AR server 7.5 Mid-tier 7.1 SQL Oracle 10 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"