Keep reading the manual and you will find out how to set fields on a form in Submit mode using a URL. Then, add a temp field to the form you are trying to Submit to and have an active link fire to Commit the record when the temp field contains a certain value (passed in using the Submit URL).
This has been discussed before on the arslist. On Wed, Apr 6, 2011 at 9:16 AM, John Sundberg <john.sundb...@kineticdata.com > wrote: > ** > Yes -- check out Kinetic Link -- free/opensource. > > > http://www.kineticdata.com/Products/KineticLink.html > > > > > -John > > > On Apr 5, 2011, at 9:24 PM, Andrew Fremont wrote: > > ** Hi List, > > It seems that it is not possible, but I want to double check... > > We want to send customers a URL (via email). One user click the link, it > creates a new entry in Remedy. > > In the Mid-tier doc, it shows how to construct the URL to open the form in > Search and Submit mode. > E.g. > http:// > <mid_tier_server/arsys/servlet/ViewFormServlet?form=<formName>&server=<ar_server>&qual=%27Assigned+To%27%3D%22ME%22&mode=Submit > > Is it possible? > > Thanks, > Tam > > AR server 7.5 > Mid-tier 7.1 > SQL Oracle 10 > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > -- > John Sundberg > > Kinetic Data, Inc. > "Building a Better Service Experience" > Recipient of: > WWRUG10 Best Customer Service/Support Award > WWRUG09 Innovator of the Year Award > > john.sundb...@kineticdata.com > 651.556.0930 I www.kineticdata.com > > > > > > > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
