It should just work... Amen. I hate went sites make you adjust your security settings to use them. I know you appreciate that and am glad you are the one working on it.
Jason On Tue, Apr 12, 2011 at 4:04 PM, Axton <axton.gr...@gmail.com> wrote: > ** Forget all those recommendations. It should just work regardless of > your browser settings (assuming you allow cookies and javascript). If you > would like you can remove the bmc.com domain from your trusted sites; that > should not impact the behavior or capabilities of the site. > > Feel free to reply to this thread if you have any issues going forward. > > Axton > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > On Tue, Apr 12, 2011 at 5:56 PM, Murnane, Phil > <pmurn...@windwardits.com>wrote: > >> ** >> >> Axton: >> >> >> >> I had an ongoing issue with BMC’s support site a while back, and these are >> the suggestions they gave me: >> >> >> >> Please try with the below settings with IE8: >> >> 1. Under Internet Options =>Security Tab =>Trusted Sites =>Please >> add http://*.bmc.com and https://*.bmc.com sites in trusted site list. >> >> >> >> 2. Make sure you have enabled Navigate Sub-frames across different >> Domains under Tools -> Internet Options-> Security -> Custom Level -> >> Miscellaneous -> Navigate sub-frames across different domains and let me >> know the steps the user is following and the version of the browser. >> >> >> >> 3. Under Tools -> Internet options make sure that the HTTP1.1 >> settings should be enabled. >> >> >> >> 4. Under Security Settings, the Active Scripting and Allow Paste >> Operations via Script must be enabled in order for the mid tier to work >> properly. >> >> >> >> 5. To access these options in IE, choose Tools > Internet Options. >> Click the Security tab, and then click the Custom Level button. >> >> >> >> 6. Also kindly request the customer to check with your network admin >> if there is any proxy server or net-caching device in their network. If it >> exists, kindly ask their 'network' team to flush/clear the cache and then >> check if he still gets the error. >> >> >> >> 7. Please try accessing support site using different browser ex- >> Firefox. >> >> >> >> FWIW, >> >> --Phil >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Axton >> *Sent:* Tuesday, April 12, 2011 12:28 >> >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: BMC supportweb - Session Timeout/Invalid Session Errors >> >> >> >> ** Have you run into it this week? >> >> >> >> Thanks, >> >> Axton >> >> On Tue, Apr 12, 2011 at 11:26 AM, Pargeter, Christie :CO IS < >> cparg...@lhs.org> wrote: >> >> I get it every now and again when I access the site. Like the cookie >> didn't fully time out. >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett >> Sent: Tuesday, April 12, 2011 8:50 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: BMC supportweb - Session Timeout/Invalid Session Errors >> >> Fine for me >> Kind regards >> Danny >> >> > I would like to find out if anyone out is continuing to experienc >> > these issues when accessing the BMC supportweb interface. >> > >> > Axton >> > >> > The opinions, statements, and/or suggested courses of action expressed >> >> > in this E-mail do not necessarily reflect those of BMC Software, Inc. >> >> > My voluntary participation in this forum is not intended to convey a >> > role as a spokesperson, liaison or public relations representative for >> >> > BMC Software, Inc. >> > >> > ______________________________________________________________________ >> > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > >> >> ________________________________________________________________________ >> _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 >> www.wwrug.com ARSList: "Where the Answers Are" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
