Well.... sounds like a completely different problem. If your browser is crashing, it's most likely a problem with your browser. I would look at what plug-ins you have installed/running in FF.
Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Wed, Apr 13, 2011 at 3:57 AM, Murnane, Phil <pmurn...@windwardits.com>wrote: > ** > > All: > > > > I agree entirely. Of course, as we all know, “should” and “does” are two > separate things. Eg, my Firefox 3.5.18 just crashes any time I try to login > to BMC’s site (and nowhere else), so I have to run IE any time I want to > access it. Sigh. > > > > --Phil > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Tuesday, April 12, 2011 19:33 > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: BMC supportweb - Session Timeout/Invalid Session Errors > > > > ** It should just work... Amen. I hate went sites make you adjust your > security settings to use them. I know you appreciate that and am glad you > are the one working on it. > > Jason > > On Tue, Apr 12, 2011 at 4:04 PM, Axton <axton.gr...@gmail.com> wrote: > > ** Forget all those recommendations. It should just work regardless of > your browser settings (assuming you allow cookies and javascript). If you > would like you can remove the bmc.com domain from your trusted sites; that > should not impact the behavior or capabilities of the site. > > > > Feel free to reply to this thread if you have any issues going forward. > > > > Axton > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > On Tue, Apr 12, 2011 at 5:56 PM, Murnane, Phil <pmurn...@windwardits.com> > wrote: > > ** > > Axton: > > > > I had an ongoing issue with BMC’s support site a while back, and these are > the suggestions they gave me: > > > > Please try with the below settings with IE8: > > 1. Under Internet Options =>Security Tab =>Trusted Sites =>Please add > http://*.bmc.com and https://*.bmc.com sites in trusted site list. > > > > 2. Make sure you have enabled Navigate Sub-frames across different > Domains under Tools -> Internet Options-> Security -> Custom Level -> > Miscellaneous -> Navigate sub-frames across different domains and let me > know the steps the user is following and the version of the browser. > > > > 3. Under Tools -> Internet options make sure that the HTTP1.1 > settings should be enabled. > > > > 4. Under Security Settings, the Active Scripting and Allow Paste > Operations via Script must be enabled in order for the mid tier to work > properly. > > > > 5. To access these options in IE, choose Tools > Internet Options. > Click the Security tab, and then click the Custom Level button. > > > > 6. Also kindly request the customer to check with your network admin > if there is any proxy server or net-caching device in their network. If it > exists, kindly ask their 'network' team to flush/clear the cache and then > check if he still gets the error. > > > > 7. Please try accessing support site using different browser ex- > Firefox. > > > > FWIW, > > --Phil > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Axton > *Sent:* Tuesday, April 12, 2011 12:28 > > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: BMC supportweb - Session Timeout/Invalid Session Errors > > > > ** Have you run into it this week? > > > > Thanks, > > Axton > > On Tue, Apr 12, 2011 at 11:26 AM, Pargeter, Christie :CO IS < > cparg...@lhs.org> wrote: > > I get it every now and again when I access the site. Like the cookie > didn't fully time out. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett > Sent: Tuesday, April 12, 2011 8:50 AM > To: arslist@ARSLIST.ORG > Subject: Re: BMC supportweb - Session Timeout/Invalid Session Errors > > Fine for me > Kind regards > Danny > > > I would like to find out if anyone out is continuing to experienc > > these issues when accessing the BMC supportweb interface. > > > > Axton > > > > The opinions, statements, and/or suggested courses of action expressed > > > in this E-mail do not necessarily reflect those of BMC Software, Inc. > > > My voluntary participation in this forum is not intended to convey a > > role as a spokesperson, liaison or public relations representative for > > > BMC Software, Inc. > > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 > www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
