Randy, I guess I wasn't the only one making that assumption. However, what Atrium SSO does is allow you to log in ONCE and then access ANY Remedy product like ITSM, Analytics, etc...
So from what I understand, you would actually need to configure some sort of SSO into Atrium SSO in order to really have SSO based on your windows login :) Awesome right? Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Randy Evans Sent: Tuesday, May 03, 2011 9:44 PM To: arslist@ARSLIST.ORG Subject: Atrium SSO help. I've got Atrium SSO 7.6.04 installed and went through the configuration. What we were hoping to get is something that would grab the login/password from our XP workstations so we wouldn't have to enter them, when we went to to the 7.6.04 Mid-Tier. Not quiet working that way, what we get is the Atrium Mid-tier looking prompt, then the Mid-tier prompt, both need login password filled in. Has anyone got it working so you don't have to enter your login/password for the Mid-Tier, could you share what you did to configure it? Thanks Randy ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
