Someone made a PPT presentation using that idea? That’s just a funny thought that came to my mind to use as an example to explain those little differences and it was a Friday when I posted that :-)

Joe

-----Original Message----- From: Sanford, Claire Sent: Wednesday, May 18, 2011 3:33 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)

Thank You!  I got it!

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall
Sent: Wednesday, May 18, 2011 2:29 PM
To: arslist@ARSLIST.ORG
Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)

http://www.mail-archive.com/arslist@arslist.org/msg64261.html


Regards,

Andrew Goodall
Software Engineer 2 | Development Services |  jcpenney . www.jcp.com  |
972.431.1518

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Wednesday, May 18, 2011 2:21 PM
To: arslist@ARSLIST.ORG
Subject: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)

Does anyone remember who made a PowerPoint presentation that outlined the change/incident/problem process with a refrigerator??

Claire
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