The ITIL-compliant refrigerator is now available. Thanks to all of you who responded with great ideas, especially Rich Gard for the expansion on Problem Management and ITIL, and to Joe D'Souza, who got us all off on this tangent.
If you asked for the Refrigerator yesterday, I've sent you the ITIL-compliant version this morning. Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 jennifer.me...@nc.gov http://its.state.nc.us E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official.
