Hi Jennifer, I didn't get in yesterday, but could you send to me as well? Thanks Ron Smith
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L Sent: Thursday, May 19, 2011 6:55 AM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) The ITIL-compliant refrigerator is now available. Thanks to all of you who responded with great ideas, especially Rich Gard for the expansion on Problem Management and ITIL, and to Joe D'Souza, who got us all off on this tangent. If you asked for the Refrigerator yesterday, I've sent you the ITIL-compliant version this morning. Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 jennifer.me...@nc.gov http://its.state.nc.us E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message.
