Yes, it is a file installed by ITSM 7.6.04 as I recall, that the system bitches and whines about during the ARS and Atrium installs; I have been told that it is an ignorable error by support.
"Workaround: You can ignore these messages. This is documented in the release notes for AR Server 7.6.04 version." Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Wednesday, May 25, 2011 5:35 PM To: arslist@ARSLIST.ORG Subject: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 ** Has anybody seen these errors in the arerror.log when installing or upgrading to ARS 7.6.04? Wed May 25 15:01:05 2011 390600 : Could not find or read the tags file. (ARNOTE 452) Wed May 25 15:01:05 2011 C:\Program Files\Common Files\AR System\Licenses\<servername>\arsystem.tag Wed May 25 15:02:03 2011 390600 : The value(s) for this entry violate a unique index that has been defined for this form (ARERR 382) Wed May 25 15:02:02 2011 390600 : Creation of an application form failed. (ARERR 4550) We have seen this on two of our systems that went from 7.5 to 7.6.04 SP1. Both are Windows 2008 x64 (one is R2) with SQL 2008 x64. Thanks, Jason _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
