May i know what you changed in User Profile?? Thanks Udayakiran
On Thu, May 26, 2011 at 1:21 PM, Patel, Fazila <fazila.pa...@siemens.com> wrote: > ** > > Thanks to everyone. The problem was Resolved by changing the Users profile > on her pc. > > > > Kind Regards, > > > > Fazila Patel > > Remedy Administrator > > > > Siemens IT Solutions and Services (Pty) Ltd > > Infrastructure Operations > > Process Tools > > 126 14th Road > > Erand Gardens > > Midrand > > 1685, South Africa > > Tel :+27 11 545 3554 > > Fax :+27 11 545 4554 > > Cell :+27 82 922 2322 > > Email : fazila.pa...@siemens.com > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza > Sent: 25 May 2011 19:25 > > To: arslist@ARSLIST.ORG > Subject: Re: OVERVIEW CONSOLE BLANK > > > > > > That’s a good thought.. Even if he does have flash installed check the > version.. Usually the user client would prompt if there is no flash > installed and display a clickable link to download it if its absent or if a > incompatible version is installed.. > > > > If a compatible version is already installed, you would want to check your > registry to make sure that it is not being supressed.. I recently worked on > an engagement where even after a compatible version was installed, it would > be suppressed due to the presence of a key that had to be manually deleted.. > > > > Joe > > > > From: Rick Cook > > Sent: Wednesday, May 25, 2011 8:34 AM > > Newsgroups: public.remedy.arsystem.general > > To: arslist@ARSLIST.ORG > > Subject: Re: OVERVIEW CONSOLE BLANK > > > > ** > > Does the client have Flash installed? > > Rick > > On May 25, 2011 5:07 AM, "Patel, Fazila" <fazila.pa...@siemens.com> wrote: >> I am having a strange problem on one of the User's PC. When opening the >> overview console, it is blank. It does not bring up anything. I have deleted >> all arf & arv files from the User's PC but am still experiencing the >> problem. Does anyone know what the problem might be? >> >> Kind Regards, >> >> Fazila Patel >> Remedy Administrator >> >> Siemens IT Solutions and Services (Pty) Ltd >> Infrastructure Operations >> Process Tools >> 126 14th Road >> Erand Gardens >> Midrand >> 1685, South Africa >> Tel :+27 11 545 3554 >> Fax :+27 11 545 4554 >> Cell :+27 82 922 2322 >> Email : fazila.pa...@siemens.com<mailto:fazila.pa...@siemens.com> >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend > WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
