At the very least, if BMC or ARlisters don't have another solution for you - I would add the timezone identifier after the date field in the email template so they know.
e.g. #Create Date# CT Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com <http://www.jcp.com/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Tavares Sent: Thursday, May 26, 2011 10:06 AM To: arslist@ARSLIST.ORG Subject: How can we display date feilds in emails in local time. ** Good Morning, When recipients receive email notifications with date fields on them, (example Change Request start time), the time is displayed in the email server time rather than the user's local time. I guess this makes sense since the email server has no way of knowing what time zone the recipients are in. Nevertheless, looks like BMC has a bug for this, (SW00257640). I'm sure many of you have come across this complaint before. Is there a clever way of dealing with this? ARS 7.1 Windows OS Thanks, .ron _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"