Hi Ron,

 

This has been an issue right from the beginning and the best way to solve it
is as Andrew suggested. However if this is not acceptable you could do the
following.

 

Copy the date/time into a character field before it is saved to the server
and then the server won't touch it and put that into your email instead.

 

Brian Bishop

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Tavares
Sent: 26 May 2011 16:06
To: arslist@ARSLIST.ORG
Subject: How can we display date feilds in emails in local time.

 

** 

Good Morning,

 

When recipients receive email notifications with date fields on them,
(example Change Request start time), the time is displayed in the email
server time rather than the user's local time.  I guess this makes sense
since the email server has no way of knowing what time zone the recipients
are in.  Nevertheless, looks like BMC has a bug for this, (SW00257640).

 

I'm sure many of you have come across this complaint before.  Is there a
clever way of dealing with this?

 

ARS 7.1

Windows OS

 

Thanks,

.ron

 

 

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