We are getting several messages in the arerror log and are having trouble determining the cause. The messages change in that they sometimes differ in the client being reported. Can someone shed some light on this as to a protential cause and/or resolution?
Thu May 19 09:39:24 2011: AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thread Id: 10692 Version: 7.6.04 Build 002 201101141059 Jan 14 2011 12:01:30 ServerName: nesa Database: SQL -- Oracle Hardware: x86_64 OS: Windows Server 2003 RPC Id: 32970 RPC Call: 5 (GLE) RPC Queue: 390635 Client: User Remedy Application Service from E-mail Engine (protocol 18) at IP address 10.128.34.12 Logging On: Code: c0000005 Operation: read Access Addr: 000000000000000C Stack Begin: Stack End Thu May 19 09:39:24 2011 390635 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu May 19 09:39:24 2011 0xc0000005 Thu May 19 09:39:24 2011 390635 : AR System server terminated — fatal error occurred in ARSERVER (ARNOTE 21) -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Error-in-ARS-7-6-0-4-log-tp6432182p6432182.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"