Dear Team,
We are getting "There are no services matching your
search criteria" in the Request entry after selecting the navigational
category.
Steps followed:
In Request Entry - selected Category 1 ( for example say Incident
Request)
Selected sub category 2 and category 3 on the same list (Say - Personal
computer (tier 2) - Keyboard issue(tier 3 )) on selecting this the
above mentioned issue is faced for all navigational categories.
Have created new navigational categories and new service mapped to it.
Still got the same error msg.
Please help me out in getting the services displayed to make it
available to request the same as expected in SRM module.
Please treat this as very urgent.
Thanks & Regards,
Kailashnath A J
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