So, here's a question. Why, when you delete an attachment from an attachment pool, there is no warning but if you right-click one, click Add and select a file, a warning dialog is displayed that says "Would you like to replace file1.txt with file2.txt?"
A customer raised it with a Project Manager and the Project Manager said to me "The customer believes that this is completely illogical and therefore doesnât believe that this is Remedy out of the box behavior". To be honest, I had never noticed it before and I've been working with Remedy for a long time. Anybody else pondered about/noticed this behavior? Is it a defect? Should an RFE be raised? Should I agree with the customer but tell him illogical it may be but that's just the way it is? Mike Conroy Solution Architect Planwell _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"