Hi Gary... I don't think there is an ERD in the traditional sense for ITSM. The only way one could create an ERD would be to treat each form as a virtual table. With that being said - we created a type of ERD for ITSP4 (the predecessor for current ITSM Suite). That ERD was massive and time consuming. We had to create some proprietary methods for representing tables fields and some of the other components. Even then - we still did not feel that we captured all the elements.
I would be very interested to see if there is a "ERD" for the ITSM suite. We abandoned the notion of trying to create ERD's - and replaced it with the Abydos Analyzer. We found that we could use this tool to discover just about all any developer needs to know in terms of what is related to any given form. And no - I don't work for Abydos. Analyzer is just a good tool for looking at ERD type relationships. On Jul 13, 1:39 am, Mark Herring <mherr...@abydos-workflow.com> wrote: > You can use Abydos Analyser to generate ERDs for any ITSM application by > using the Form Relationship Diagram. > Seewww.abydos-workflow.comfor more information and free trial. > > Mark Herring > Abydos > > > > > > > > -----Original Message----- > From: Gary Dries [mailto:gary.dr...@gmail.com] > Sent: 12 July 2011 21:57 > Subject: ITSM ERD > > Lister's, > > Has anyone produced a full or segmented by module ERD for any version > of ITSM from 7.0.01 to 7.6.04? > > BMC has not produce anything as good as the BMCR RemedyR IT Service > Management 7.0 Architecture document for any more recent version that > I could find. > > I have made a request to BMC via my Sales Rep and their Help Desk > > I know this is a huge ERD with 7.1 at 1600 plus table to 7.6.04 to > 2500 plus tables > > Thanks in advance for any assistance. > -- > GARY DRIES > Remedy Administration and Development > Contractor - HP Enterprise Services > US Army > > ___________________________________________________________________________ _ > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
