Hi Sam. When we use the dataimport tool, I open a command window on the desktop first. Then, manually change to the appropriate directory, then run the 'dataimport.bat' command as a command-line.
Then, since the window is user-opened, it stays open until the user closes it (either with the 'x', or by typing 'exit' at command prompt). Don W. McClure, P.E. CITC Call Tracking Administration University of North Texas dwmac @ unt . edu -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sam Cerrato Sent: Friday, August 19, 2011 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedy Data Import Tool not launching When I click on the dataimport.bat file, the command window pops up on the screen for about 2 seconds and then disappears. I can't move fast enough to get a screenshot of anything pertinent. Any way I can get that command window to stay open? (it's basically giving the same behavior as if I were trying to open the Data Tool where the splash page pops up for 2 seconds and then goes away). Sam _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
