I think both you and Fred are correct. Clear made its first appearance in 7.1 but it was 7.5 when it was fully implemented (MHO) and start to work a bit more as one would expect it to.
Jason On Aug 23, 2011 7:26 AM, "Tanner, Doug" <doug.tan...@compass-usa.com> wrote: > Clear was added in 7.1 > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W > Sent: Tuesday, August 23, 2011 10:09 AM > To: arslist@ARSLIST.ORG > Subject: Re: Menu and the Clear Options > > Lisa, > Clear was added in ARS 7.5.0 so in order to use it fully you must be on ARS 7.5.0 (or higher) > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of David Durling > Sent: Tuesday, August 23, 2011 8:47 AM > To: arslist@ARSLIST.ORG > Subject: Re: Menu and the Clear Options > > ** > I don't have time to check more, but clear does seem to be able to trigger workflow at least part of the time on BMC Remedy User 7.5. > > I have an active link on "Menu Choice" that does fire when <clear> is selected. Now, it is not looking specifically for <clear>, but it runs if the menu value is != a particular value. So if any other value is selected (including <clear>), it runs. Hope that's of some use. > > David Durling > University of Georgia > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa > Sent: Tuesday, August 23, 2011 8:41 AM > To: arslist@ARSLIST.ORG > Subject: Re: Menu and the Clear Options > > ** > Todd, this won't work if you select Clear. Even if you have the Menu choice option selected, nothing happens when you select clear. > > So I have an Active Link with a Menu Choice to kick off my workflow, but if the person selects Clear, nothing happens. > > So I have to create a 2nd Active Link on Lose Focus of the menu that kicks off workflow if the field is NULL. > > Because of Modify ALL I also have to create filters to make sure that if the field is NULL, that the workflow is kicked off. Blech. > > All because selecting Clear does not register in the system as a "change" on the Menu field. I think it's simply clearing out the field and nothing more.. > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList On Behalf Of Arner, Todd > Sent: Monday, August 22, 2011 2:49 PM > To: arslist@ARSLIST.ORG > Subject: Re: Menu and the Clear Options > > ** > Lisa, > I notice you say you fire the workflow on lose focus. I find the menu choice option works better for firing workflow based on a menu selection. I know this doesn't have any affect on your issue but thought I'd mention.... > > Todd > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa > Sent: Monday, August 22, 2011 11:24 AM > To: arslist@ARSLIST.ORG > Subject: Re: Menu and the Clear Options > ** > Now I'm really getting irked. I did the work around (by doing a lose focus on the field and if that field is blank, to blank out the other fields) but I just found out my customers don't even see the clear option. Is this a bug? I do, but they don't... The only difference is that I have Admin permissions. > > Also, when I do a Modify All and I want to clear out the field, (and it's the only field that will change), when I choose clear, the Save button doesn't activate, so I can't save my changes with a Modify ALL + Clear. > > ARRRRGHGHHGHG!!! > > Lisa > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Shafqat Ayaz > Sent: Sunday, August 21, 2011 3:55 AM > To: arslist@ARSLIST.ORG > Subject: Re: Menu and the Clear Options > > ** > I don't think clear counts as a menu value. i think you might be able to make it work if your workflow runs on NULL though. > > > Shafqat Ayaz > > -----Original Message----- > From: "Kemes, Lisa" <lisa.ke...@te.com> > To: arslist@ARSLIST.ORG > Sent: Saturday, August 20, 2011 7:14 AM > Subject: Menu and the Clear Options > ** > I have a regular form with a character field that is attached to a menu. The menu is attached to another form with the data I need in the menu. > > I have an active link that sets another field whenever this character field (menu) is changed. Why doesn't the workflow kick off when I select (clear)? > > Nothing happens, and my workflow log shows that nothing happens as well (the active link doesn't even show up). > > Is there a way to get this to kick off workflow when I set the field to <clear>? > > I'd really like to have it in an Active Link so the user can see that certain fields have been set to null, I could set the fields in a filter (once the record is saved), but I'd like the customer to see the set fields before they hit save. > > ARS 7.1p7 > Windows 2003 > Ora11g > > Lisa Kemes > AR System Developer > TE Information Systems > Global Infrastructure and Ops > +01 717 810 2408 tel > +01 717 602 9460 mobile > lisa.ke...@te.com > MS 161-43 > P.O. Box 3608 > Harrisburg, PA 17105-3608 > > www.te.com > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > > > This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
