Hi,
I do not think that the 112-field can hold user names. You have to use the
60xxx-fields for that. If you use those fields, your syntax should be
correct.
Just to be clear, the value of the data should be:
;'joeuser';'janeuser';
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> We are currently trying to setup ITSM 7.6.04 to restrict access based on a
> selected group of people. This group will be different for each ticket.
> Basically, the user will go into an Incident and select people to add to a
> restricted access list. We are trying to push this list of users to field
> 112. The BMC workflow documentation spells out the syntax
> (";'joeuser';'janeuser';"). However, this throws out Error 417 stating
> there is no group defined. Now a way around this is to add each user as
> their own group. However, adding groups for each user and maintaining
> that
> as people are added/removed would probably not be the best idea. Has
> anyone
> had any success implementing this in 7.6.04?
>
>
>
> Brian
>
>
>
>
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