Tried droping the quotes and semicolons at the beginning and end. Also, tried using field 6090 and 112. Neither work. This might be a bug in 7.6.04. The documentation says it's support, but it looks like I might have to go the individual group route.
On Thu, Sep 29, 2011 at 9:44 AM, Frank Caruso <caruso.fr...@gmail.com>wrote: > ** > I tested the following in version 7.1p7: > > Set Field ID 112 to: 'user login';'user login';'user login' > > Set request ID to Assigned Group permission only. Only users whose userid > appears in field id 112 can see the record. > > On Thu, Sep 29, 2011 at 9:35 AM, Misi Mladoniczky <m...@rrr.se> wrote: > >> Hi Axton, >> >> I tried this with the 112 field when the 60xxx fields was first >> introduced, but was unable to get it to work for 112... Maybe I made a >> mistake, or this was added/fixed later... >> >> Best Regards - Misi, RRR AB, http://rrr.se >> >> >>From the docs it appears both field types support login names, group >> >> names, >> > and role names: >> > >> > *To permit multiple user, group, and role names in the Assignee Group >> > field >> > and dynamic fields, select Enable Multiple Assign Groups on the >> > Configuration tab of AR System Administration: Server Information form. >> To >> > enter users Dan O’Connor and Mary Manager, group ID 12000, role ID >> -9000, >> > and role Managers, use the following syntax:* >> > * >> > * >> > *‘Dan O’’Connor’;’Mary Manager’;12000;-9000;Managers* >> > >> > >> > Axton Grams >> > >> > On Thu, Sep 29, 2011 at 8:26 AM, Misi Mladoniczky <m...@rrr.se> wrote: >> > >> >> Hi, >> >> >> >> I do not think that the 112-field can hold user names. You have to use >> >> the >> >> 60xxx-fields for that. If you use those fields, your syntax should be >> >> correct. >> >> >> >> Just to be clear, the value of the data should be: >> >> ;'joeuser';'janeuser'; >> >> >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP >> 2011) >> >> >> >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): >> >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy >> >> logs. >> >> Find these products, and many free tools and utilities, at >> >> http://rrr.se. >> >> >> >> > We are currently trying to setup ITSM 7.6.04 to restrict access based >> >> on >> >> a >> >> > selected group of people. This group will be different for each >> >> ticket. >> >> > Basically, the user will go into an Incident and select people to add >> >> to >> >> a >> >> > restricted access list. We are trying to push this list of users to >> >> field >> >> > 112. The BMC workflow documentation spells out the syntax >> >> > (";'joeuser';'janeuser';"). However, this throws out Error 417 >> >> stating >> >> > there is no group defined. Now a way around this is to add each user >> >> as >> >> > their own group. However, adding groups for each user and >> maintaining >> >> > that >> >> > as people are added/removed would probably not be the best idea. Has >> >> > anyone >> >> > had any success implementing this in 7.6.04? >> >> > >> >> > >> >> > >> >> > Brian >> >> > >> >> > >> >> > >> >> > >> >> > >> >> >> _______________________________________________________________________________ >> >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> >> > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> > >> >> >> >> >> >> >> _______________________________________________________________________________ >> >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> >> > >> > >> _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
