Listers;

I'm having one of those issues that everyone loves on your production 
environment.

ARS doesn't start up, the error log only displays the startup message but 
armonitor indicates a timeout every 900 seconds; this came from a Java update, 
I ran the patch 11 installer just to try Remedy to pick up the new java version.

I've tried to point the OS and the ar.cfg file to a latest java version but no 
luck, does anyone has seen this before?

Thanks


Hugo Ruesga 
Software Development Advisor
US  972.577.7000 x 332.3868
MX +52 (33) 3332.3868
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