Do you have an SQL log?? It looks like it is updating 1 record at a time Fred
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Tuesday, October 18, 2011 11:57 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.04 SP2 Solaris installer Oracle db. ** OK, 3 hours of this::: NOW WHAT>>>???? (Oct 18 2011 03:54:07.112 PM +0000),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement, LOG EVENT {Description=[Code],Detail=[550]} (Oct 18 2011 03:54:07.113 PM +0000),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement, LOG EVENT {Description=[Code],Detail=[551]} (Oct 18 2011 03:54:07.113 PM +0000),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement, LOG EVENT {Description=[Code],Detail=[552]} (Oct 18 2011 03:54:07.114 PM +0000),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement, LOG EVENT {Description=[Code],Detail=[8303]} (Oct 18 2011 03:54:07.115 PM +0000),INFO,com.bmc.install.product.rik.statement.RIKLoadApplicationStatement, LOG EVENT {Description=[RIK load application command],Detail=[/var/tmp/Utilities/rik/rik loadapp -f /u01/app/ITSM/Workflow/install/7.6.04_sp2_overlay_install/systems/fnd/workflow/en/adf_fnd.xml -m nosamp -x HOSTNAME -t 2106 -u Demo -p ** -l /u01/app/ITSM -n InstallRAF7604 -L]} On Tue, Oct 18, 2011 at 12:12 PM, patrick zandi <remedy...@gmail.com<mailto:remedy...@gmail.com>> wrote: OK, Atrium core sp2 was not a problem, but I was doing oob install too. the bmc itsm overlay install is running now, for over 2 hours... I am getting a little concerned.. it appears stuck on task progress, executing.. I do not see anything in the /var/tmp files .. I must be missing something.. but we shall see.. On Tue, Oct 18, 2011 at 10:14 AM, strauss <stra...@unt.edu<mailto:stra...@unt.edu>> wrote: ** Sounds like you had better luck than I. I started running the SP2 installs on my sample data environment which has been stable on some lightweight 2008 R2 VMs since 7.5, and was upgraded to 7.6, 7.6.03, 7.6.04, and SP1 without incident. The SP2 ARS installer ran just fine - updated ALL components. The Atrium installer exploded in a shower of sparks and left the system as toast; apparently it tried unsuccessfully to restart the AR Service during the install, and stopped the service but not the process - which remained connected to the SQL Server, and proceeded to spew some of the coolest error messages I have seen in a while; here is a selection for your entertainment: Mon Oct 17 15:15:26 2011 390600 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 15:15:26 2011 ITSMT01 (9556) BMC.FILTERAPI.NOE : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 15:15:45 2011 : Action Request System(R) Server x64 Version 7.6.04 SP2 201110080614 (c) Copyright 1991-2011 BMC Software, Inc. Mon Oct 17 15:15:45 2011 ProcessMain : Another copy of the server is already running on the same RPC socket (ARERR 35) Mon Oct 17 15:15:45 2011 d:*program files (x86)*bmc software*arsystem*confRemedyMutex390600 Mon Oct 17 15:15:45 2011: AR System server terminated - fatal error occurred in ARSERVER (ARNOTE 21) Mon Oct 17 16:04:22 2011 390602 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:04:22 2011 ITSMT01 (9999) RMDY.ITSM.RKM.FILESYSTEM : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:04:23 2011 390602 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:04:26 2011 ITSMT01 (22701) REMEDY.ARDBC.SERVER.ADMINISTRATION : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:06:19 2011 390600 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:06:19 2011 ITSMT01 (22701) : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:06:20 2011 390600 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:06:20 2011 itsmt01.unt.edu<http://itsmt01.unt.edu> (9999) ARSYS.ARF.REGISTRY : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:06:21 2011 390600 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:06:21 2011 ITSMT01 (9556) BMC.FILTERAPI.NOE : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:06:22 2011 390600 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:06:22 2011 ITSMT01 (9999) RMDY.ITSM.RLE : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:06:23 2011 390600 : Cannot establish a network connection to the AR System Plug-In server (ARERR 8760) Mon Oct 17 16:06:23 2011 itsmt01.unt.edu<http://itsmt01.unt.edu> (9998) ARSYS.ARF.FTS : RPC: Miscellaneous tli error - System error (Connection refused) Mon Oct 17 16:18:06 2011 : Action Request System(R) Server x64 Version 7.6.04 SP2 201110080614 (c) Copyright 1991-2011 BMC Software, Inc. Mon Oct 17 16:18:07 2011 ProcessMain : Another copy of the server is already running on the same RPC socket (ARERR 35) Mon Oct 17 16:18:07 2011 d:*program files (x86)*bmc software*arsystem*confRemedyMutex390600 Mon Oct 17 16:18:07 2011: AR System server terminated - fatal error occurred in ARSERVER (ARNOTE 21) So far I am not impressed. Also, the problem with logging in that I have been fighting in Migrator 7.6.04 - all versions since 7.6.03 - was not fixed in SP2, so that was no improvement. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of patrick zandi Sent: Tuesday, October 18, 2011 8:14 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: ARS 7.6.04 SP2 Solaris installer Oracle db. ** This was an upgrade from 7.6.04 SP1 -- forgot to mention. On Tue, Oct 18, 2011 at 9:05 AM, patrick zandi <remedy...@gmail.com<mailto:remedy...@gmail.com>> wrote: OK folks, ARS 7.6.04 SP2 (released Oct 11) - Oracle 11.iR2 Solaris 10 I installed, and the installer was pretty intelligent, and I had 1 minor weird issue, and the fix was odd. Where the page is that asked for the aradmin and password (put in the password). mine was default for aradmin however it did not like it when I got to the page that asked for the system password it says the aradmin password was wrong (you would think that was already done).. so if you go back 4 - 5 steps and put in the aradmin and password, then as you move forward : bang it knows the rest and does it (fairly intelligent). Strange but it went through the install without a hitch.. I have not see anything like this in a while.. have not tested fully.. but wanted you all to know.. we are making progress... Thanks BMC -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
