I misspoke: they have a clear path.. but for me it is not working..
And I am sure it is working for all the other people in the Grit eating
World !

On Thu, Nov 3, 2011 at 4:30 PM, patrick zandi <remedy...@gmail.com> wrote:

> TOO FUNNY:::  7.6.04 SP1  Upgrade option works..   SP2 does not even show
> up..  I am upgrading now..
> We gotta get this stuff working correctly....
>
> I think at least a round or two of TESTERS might help a little...
> the midtier needs to be down when you do it.. It was up in my case had to
> use a different port::
> I am just testing a couple of theories.. about importing and upgrading of
> the SRM stuff..
>
> Cause BMC does not have a real clear path.. and I have found many issues...
> with the older SRM 7.6 and trying to export and import into a 7.6.04 sp1
> or 2 ... won't work.. exports get record dumps and sometimes I am getting
> 2, 3, 4, 5,6, even 7 duplicates in the dumps..
>
> They do not know why...
>
>
>
>
> On Thu, Nov 3, 2011 at 3:24 PM, patrick zandi <remedy...@gmail.com> wrote:
>
>> ENV: previous::
>> ARS 7.5 P3 -- ITSM 7.6.00 SRM 7.6.01
>>
>>
>>
>> On Thu, Nov 3, 2011 at 1:59 PM, strauss <stra...@unt.edu> wrote:
>>
>>> **
>>>
>>> What patch level is the 7.5 installation?  I seem to remember during my
>>> upgrade to 7.6.03 and/or 04.01 that they wanted me on 7.5.00.007 as an
>>> intermediate level (and 7.6.00.002/1 apps).  Of course, your problem
>>> may have nothing to do with that, since the 7.6.x installers have their own
>>> collection of defects and misbehaviors, most of them already mentioned in
>>> this thread.****
>>>
>>> ** **
>>>
>>> Christopher Strauss, Ph.D.
>>> Call Tracking Administration Manager
>>> University of North Texas Computing & IT Center
>>> http://itsm.unt.edu/ ****
>>>
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi
>>> *Sent:* Thursday, November 03, 2011 12:51 PM
>>> *To:* arslist@ARSLIST.ORG
>>> *Subject:* Re: 7.6.04 -SP02 Windows:: got a question****
>>>
>>> ** **
>>>
>>> ** I tried that... but not this time..  ****
>>>
>>> On Thu, Nov 3, 2011 at 1:40 PM, Grooms, Frederick W <
>>> frederick.w.gro...@xo.com> wrote:****
>>>
>>> I had that same sort of issue with 7.6.03 and found I had to re-type all
>>> passwords into the installer before it would recognize that I was trying to
>>> do an upgrade.
>>>
>>> Fred
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList) [mailto:
>>> arslist@ARSLIST.ORG] On Behalf Of patrick zandi
>>> Sent: Thursday, November 03, 2011 12:36 PM
>>> To: arslist@ARSLIST.ORG
>>> Subject: 7.6.04 -SP02 Windows:: got a question
>>>
>>> ** So I have an oracle 11r2 db, and I had imported an ARS 7.5 db into it.
>>> ****
>>>
>>> Go and run the SP2 ARS and as it goes along it asks all the right
>>> questions:: but Fails to understand what to do when it detects the arsystem
>>> is already there.. and tells me that it is already there, and I need to
>>> upgrade but does not give you any options because it fails to create...
>>> something is missing in this upgrade process.. .. anyone else notice?
>>> Oh and what I said about the ARTEMPSPACE ___ Still not fixed:: It cannot
>>> and will not use the previous artmpspace: it only allows you to RECREATE a
>>> new artmpspace....
>>>
>>> --
>>> Patrick Zandi****
>>>
>>>
>>> _______________________________________________________________________________
>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"****
>>>
>>>
>>>
>>>
>>> --
>>> Patrick Zandi
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ****
>>>
>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_
>>>
>>
>>
>>
>> --
>> Patrick Zandi
>>
>
>
>
> --
> Patrick Zandi
>



-- 
Patrick Zandi

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