I misspoke: they have a clear path.. but for me it is not working.. And I am sure it is working for all the other people in the Grit eating World !
On Thu, Nov 3, 2011 at 4:30 PM, patrick zandi <remedy...@gmail.com> wrote: > TOO FUNNY::: 7.6.04 SP1 Upgrade option works.. SP2 does not even show > up.. I am upgrading now.. > We gotta get this stuff working correctly.... > > I think at least a round or two of TESTERS might help a little... > the midtier needs to be down when you do it.. It was up in my case had to > use a different port:: > I am just testing a couple of theories.. about importing and upgrading of > the SRM stuff.. > > Cause BMC does not have a real clear path.. and I have found many issues... > with the older SRM 7.6 and trying to export and import into a 7.6.04 sp1 > or 2 ... won't work.. exports get record dumps and sometimes I am getting > 2, 3, 4, 5,6, even 7 duplicates in the dumps.. > > They do not know why... > > > > > On Thu, Nov 3, 2011 at 3:24 PM, patrick zandi <remedy...@gmail.com> wrote: > >> ENV: previous:: >> ARS 7.5 P3 -- ITSM 7.6.00 SRM 7.6.01 >> >> >> >> On Thu, Nov 3, 2011 at 1:59 PM, strauss <stra...@unt.edu> wrote: >> >>> ** >>> >>> What patch level is the 7.5 installation? I seem to remember during my >>> upgrade to 7.6.03 and/or 04.01 that they wanted me on 7.5.00.007 as an >>> intermediate level (and 7.6.00.002/1 apps). Of course, your problem >>> may have nothing to do with that, since the 7.6.x installers have their own >>> collection of defects and misbehaviors, most of them already mentioned in >>> this thread.**** >>> >>> ** ** >>> >>> Christopher Strauss, Ph.D. >>> Call Tracking Administration Manager >>> University of North Texas Computing & IT Center >>> http://itsm.unt.edu/ **** >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> arslist@ARSLIST.ORG] *On Behalf Of *patrick zandi >>> *Sent:* Thursday, November 03, 2011 12:51 PM >>> *To:* arslist@ARSLIST.ORG >>> *Subject:* Re: 7.6.04 -SP02 Windows:: got a question**** >>> >>> ** ** >>> >>> ** I tried that... but not this time.. **** >>> >>> On Thu, Nov 3, 2011 at 1:40 PM, Grooms, Frederick W < >>> frederick.w.gro...@xo.com> wrote:**** >>> >>> I had that same sort of issue with 7.6.03 and found I had to re-type all >>> passwords into the installer before it would recognize that I was trying to >>> do an upgrade. >>> >>> Fred >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) [mailto: >>> arslist@ARSLIST.ORG] On Behalf Of patrick zandi >>> Sent: Thursday, November 03, 2011 12:36 PM >>> To: arslist@ARSLIST.ORG >>> Subject: 7.6.04 -SP02 Windows:: got a question >>> >>> ** So I have an oracle 11r2 db, and I had imported an ARS 7.5 db into it. >>> **** >>> >>> Go and run the SP2 ARS and as it goes along it asks all the right >>> questions:: but Fails to understand what to do when it detects the arsystem >>> is already there.. and tells me that it is already there, and I need to >>> upgrade but does not give you any options because it fails to create... >>> something is missing in this upgrade process.. .. anyone else notice? >>> Oh and what I said about the ARTEMPSPACE ___ Still not fixed:: It cannot >>> and will not use the previous artmpspace: it only allows you to RECREATE a >>> new artmpspace.... >>> >>> -- >>> Patrick Zandi**** >>> >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"**** >>> >>> >>> >>> >>> -- >>> Patrick Zandi >>> >>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** >>> >>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> >> >> >> >> -- >> Patrick Zandi >> > > > > -- > Patrick Zandi > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"