Hi Abhijeet I will apply your recomendation.
I would like to know if exist any matrix about how to do the settings for the queues and threads based on the currents users Something likes this User: Min Max 50 2 4 100 4 6 200+ 8 16 Best Regards. J. Emilio Vargas ALCATEL-LUCENT -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gadgil, Abhijeet Sent: Martes, 06 de Diciembre de 2011 09:14 p.m. To: arslist@ARSLIST.ORG Subject: Re: Approval Engine: Threads If you see multiple concurrent requests going into approval server, you may want to move the Min / Max to say 4 / 4 Of course you will have to tune it for optimum results, but key basis on which you should make the decision in this case I would say is by looking at how much your pending queue gets built up and then tuning against that Abhijeet The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of VARGAS, JESUS EMILIO (JESUS EMILIO) Sent: Wednesday, December 07, 2011 4:44 AM To: arslist@ARSLIST.ORG Subject: Approval Engine: Threads Hi ALL I have an issue with the Approval Engine, some times the Server is freeze and I need to stop and start the ARS Service. I was checking the BMC KB and the Documentation and they recommend managing the Queues and Threads. I would like to know what is the Min a Max setting Recommendation for the Threads? I'm Using the Private RPC 390680 and I have the default Min 2 Max 2 This is my environment ARS 7.5 patch 006 ITSM 7.6 Best Regards. J. Emilio Vargas ALCATEL-LUCENT _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"