I hate to ask this, but is the Search bar a field on your form (under Form -> 
Add Action Fields)?


Fred


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa
Sent: Wednesday, December 07, 2011 10:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: Midtier Internal Error

**
Just one more piece of info, this error does not pop up at all on the User 
Client (no matter what ARS)...

Thanks!

Lisa

________________________________
From: Kemes, Lisa
Sent: Wednesday, December 07, 2011 11:24 AM
To: 'arslist@ARSLIST.ORG'
Subject: Midtier Internal Error
Testing out my new ARS server (7.6.04 sp2) and Mid Tier (7.6.04) and a 
particular Active Link action is giving me an "Internal Error"

All the active link is doing is executing on a "Search" and setting the 
advanced Search Bar field to a value.

This works with ARS 7.1 p7 with Midteir 7.6.04, but NOT with ARS 7.1 p7 with 
Midtier 7.6.04 P1.  (also does not work with ARS 7.6.04 sp2 and Midtier 7.6.04 
as I said in the beginning).

I get the Internal Error 9215.  They list what the error means (which is an All 
Purpose error) and I THINK it's might be because of "Failure to set a field in 
the Set Field workflow action at runtime" possibly.  This is where the error 
pops up anyway (right after the Active Link is started, but the Advanced Search 
Bar field never gets set).

Should I upgrade to Midtier 7.6.04 p2 with my ARS 7.6.04 p2 before I create a 
ticket with BMC?


Lisa Kemes
AR System Developer
TEIS - USA
+1 717 810 2408 tel
+1 717 602 9460 mobile
lisa.ke...@te.com<mailto:lisa.ke...@te.com>
100 Amp Drive
Harrisburg, PA 17112

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