Woke up this morning and realized I made the cardinal sin of not including version info:
ARS 7.1 p6 (on AIX 5.3) DB: Oracle 10g (remote) ITSM 7.0.3 p9 CMDB 2.1 p4 SRM 2.2 p4 Thanks, Thad On Mon, Dec 12, 2011 at 3:46 PM, Thad Esser <thad.es...@gmail.com> wrote: > Hi all, > > I'm finally back to working on my disaster recovery server configuration, > after a six month diversion for other projects. Having never worked in an > environment where the Remedy server name was different than the host name, > and after some intial reading, I had a couple of configuration questions > that I figure the arslist could clarify the fastest. > > My current understanding of the following ar.conf settings (please correct > anything that needs it): > Server-Name: > - The name that remedy knows itself by, and which users would > use to connect to the system. > - Must be DNS-resolvable. > - In a server group, all servers in the group have this set to > the same value. > - It is the value returned by the $\SERVER$ keyword (that's a > guess...?) > > Server-Connect-Name: > - The actual host name of the server that Remedy lives on. > - Must also be DNS-resolvable. > - In a server group, each server will have its individual host > name configured here. > > Questions: > Which of the above values are used for AR paths in the file system. > Directories for things like the email engine, AIE, and > /etc/arsystem/<servername> all have the server name in them. Do those > represent the "Server-Name" or the host name? > Email engine configuration (EmailDaemon.properties): Same question, > which value is used? > > Thinking through this, it would make the most sense that all those > settings would use the Server-Name, not the host-name? If that's not true, > what are the exceptions? > > I'm sure I'll have more questions (IP-Name and Map-IP-Address look fun), > but these are the ones pestering me now. > > Thanks in advance > Thad > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
