Hi Misi,

I have seen your presentation and it is way too useful, thank you ....

2012/1/5 Misi Mladoniczky <m...@rrr.se>

> Hi,
>
> A couple of small notes...
>
> The write license is not grabbed when you login. It is grabbed when you do
> a search, update a table-field, or something else that access the server
> concerning data. You can open a form without grabbing your licenses, as
> long as there is no workflow that connects to the server for data.
>
> Application licenses work in a similar way to AR licenses. The difference
> is that users are not assigned floating read licenses from the start, this
> only happens when they access data. Forms are tagged to the application
> they belong to, and the licenses tokens are grabbed when you access data
> in application-tagged forms.
>
> You can get some more details in a RUG-presentation I did some time ago:
> http://rrr.se/doc/RRR_LicenseManagement.pdf
>
>        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > It has taken us years to completely understand the floating license
> > timeout.
> >
> > It may be best to not think in the terms of a single user but think of a
> > floating write license pool.  My description below is for the server
> > floating write licenses.
> >
> > User B logs into the server.  Is the number of users with floating write
> > licenses less than the number of available floating write licenses?
> >     If the answer is yes then they are allocated a floating write
> license.
> >     If the answer is no then they are given a Read license.  They can
> > execute searches and under certain conditions they can update records
> > (Submitter Mode locked and they are the Submitter for one).
> >
> > With a Read license User B can run reports, looks at records, anything
> > that doesn't trigger a modification of a record.  If they log off they
> > don't need to be assigned a floating write license.
> >
> > Now lets say 5 minutes pass and User B modifies a record.  The server
> > checks to see if there is a floating write license available from the
> > pool.  If there is then User B is given a floating write license.
> >
> > Now the question becomes what makes the floating write license available.
> > One way is User A is assigned a floating write license and User A logs
> off
> > the server.  Their license is now available in the pool.
> > Another way is User A is assigned a floating write license and they went
> > to a meeting.  They were not doing anything within the client for 65
> > minutes.  If User B made their modification after User A has been
> inactive
> > for 60 minutes, the system will give User B the floating write license
> and
> > User A will be given a Read license.
> > I'm not familiar with the application licenses but I would assume the
> > logic is similar.
> >
> > Dave
> > ________________________________
> > From: Action Request System discussion list(ARSList)
> > [mailto:arslist@ARSLIST.ORG] On Behalf Of Mauricio M.
> > Sent: Wednesday, January 04, 2012 3:42 PM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: Floating License Timeout - myths and facts
> >
> > ** Dave,
> >
> > With that in mind, actually there is no "license timeout" functionality
> as
> > we all understand, is that right? if user is inactive for the timeout
> > interval, I would expect him to be flushed and not only get reverted to
> > read-floating.
> >
> >>From what you say, if you set a 1 hour timeout, if the user is inactive
> >> but returns to his session at the last moment, say 59m:59s and he has
> >> activity he could potentionally grab the token again and other users
> >> waiting "in line" will never get the token and have write access for
> long
> >> time....
> >
> > This is odd, is this supposed to work this way? if users are not really
> > flushed after timeout, how is this controlled?
> >
> > What you say about users could also get reverted to floating-write after
> > timeout, is also odd, since there would not be a real timeout
> funcionality
> > at all.
> >
> > -Mauricio
> >
> >
> > 2012/1/4 Shellman, David
> > <dave.shell...@te.com<mailto:dave.shell...@te.com>>:
> >> The user is not kicked out of the system.
> >>
> >> The will continue to show in the list of Users.  Whether they are given
> >> a read license or continue to have a floating license depends on if the
> >> number of users associated with floating licenses is less than the
> >> number of floating licenses.
> >>
> >> It's also dependent on if they have executed a search or a function that
> >> acts like a search.  This resets the license time out clock.
> >>
> >> Dave
> >>
> >> -----Original Message-----
> >> From: Action Request System discussion list(ARSList)
> >> [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of
> >> Mauricio M.
> >> Sent: Wednesday, January 04, 2012 2:01 PM
> >> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> >> Subject: Floating License Timeout - myths and facts
> >>
> >> Hello everyone,
> >>
> >> Just bringing back the old question about how license timeout is
> >> supposed to work
> >>
> >> Which is the expected behaviour if user logged in and he had been
> >> granted with floating write license and now he is timed out due to
> >> session inactivity
> >>
> >> I mean, if the timeout interval expires,
> >>
> >> 1) User should dissapear and not get listed at all in "Manage User
> >> Licenses" -> Server - Current Licenses??
> >>
> >> or
> >>
> >> 2) User should remain listed in "Manage User Licenses" but now being
> >> reverted to Read (Floating)? Is normal behaviour that user is not
> >> actually kicked-out of the system although he got license timeout??
> >>
> >> Hope someone can clarify this, thank you!!
> >>
> >> Regards,
> >>
> >> Happy 2012
> >>
> >> -Maw
> >>
> >>
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