Ok…so are the OOTB ITSM Applications deployable?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Wirasat Siddiqi Sent: Wednesday, January 11, 2012 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: Overlay and Applications ** That is what I am reading regarding the deployable application in 'Forms and Application Object Guide' Page 125. Nonoverlayable objects You cannot create overlays for the following items: Custom objects—See “About custom objects” on page 123. Deployable applications—Overlays of deployable applications are not supported for licensing reasons. You can, however, overlay and customize the objects within the deployable applications. See “Deployable applications in AR System” on page 86. Creating and modifying deployable applications is not permitted in Best Practice Customization mode. See Introduction to Application Development with BMC Remedy Developer Studio, “About development modes” on page 27. Thanks, Wirasat Siddiqi Remedy Development Team Desk Phone: 202-502-3204 Cell: 202-368-7190 Email: wirasat_sidd...@ao.uscourts.gov From: LJ LongWing <lj.longw...@gmail.com> To: arslist@ARSLIST.ORG Date: 01/11/2012 04:24 PM Subject: Re: Overlay and Applications Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> _____ ** David, I don’t often challenge your word because you are so good at what you do that you don’t often make mistakes…so if I’m wrong…please forgive….but… I don’t see the ability to overlay a deployable application. Based on what I read ‘you can’t version data’….and a deployable application is almost purely data….so I don’t think that your statement below is accurate. If it is accurate, can you provide additional details on how to overlay an application. From: Action Request System discussion list(ARSList) [ <mailto:arslist@ARSLIST.ORG> mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Wednesday, January 11, 2012 1:43 PM To: arslist@ARSLIST.ORG Subject: Re: Overlay and Applications ** If you did it at the app level, you probably had to switch to base mode to make the change you did… and if you make a change to a BMC object in base mode, then yes – the upgrade would overwrite that change. You can overlay an application – but you’d have to overlay the entire application, which it doesn’t sound like you did. -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [ <mailto:arslist@ARSLIST.ORG> mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa Sent: Tuesday, January 10, 2012 10:08 AM To: arslist@ARSLIST.ORG Subject: Overlay and Applications ** There are a few OOB Deployable Applications that come with AR System 7.6.04 and we want to hide them from the object list. So I opened up the application (AR System Sample Application for example) and made this application hidden. But you can't overlay an application, so when we ever upgrade, these changes will be overwritten? Just making sure. Not a big deal I guess, but I wonder why they would make them public..... Lisa Kemes AR System Developer TEIS - USA +1 717 810 2408 tel +1 717 602 9460 mobile <mailto:lisa.ke...@te.com> lisa.ke...@te.com 100 Amp Drive Harrisburg, PA 17112 www.te.com <http://www.te.com/> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
