Do these people have similar names? Or do they have dual accounts, ie an admin account and a regular account? On Mar 19, 2012 3:36 PM, "Sam Anderson" <samanderson...@gmail.com> wrote:
> ** Hi All, > > Require suggestion on the following.Getting error in work order when user > tries to re-assign the ticket to someone from the same group.All the people > in a particular group has the same permission and roles.ITSM 7.6.Error says > "Requested For"user can't be uniquely identified from the list, please > select user from the list . > We get the error eventhough we search the people name from the list and > choose it from the list. > > -- > Thanks & Regards > Sam > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"