Indeed, ADDM is quite often used with the BMC Atrium, although there are instances as Tideway that were Not part of the BMC world at all, and therefore if it is part of the BMC/Remedy world the questions are fine here.
Although I have done two ADDM installations I don't know the answer because all reporting was from the Remedy side. I am hoping that we will get some ADDM papers and participation at WWRUG12. Daniel -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: March 30, 2012 4:08 PM To: arslist@ARSLIST.ORG Subject: Re: ADDM Peter, ADDM updates CMDB which is part of ITSM. So one could argue that it would be included in this forum. I'm sure that there a few individuals that could answer the question. Dave On Mar 30, 2012, at 4:03 PM, "PCR Remedy" <pcr...@gmail.com> wrote: > wrong forum, this one is about Remedy, I suggest to go bmc communities. > > Peter > > On 3/30/12, SUBSCRIBE arslist Judy C. Dowell <jdow...@wakehealth.edu> wrote: >> Hi, I'm totally new to ADDM and have been requested to run a report >> to find instances of a product called pointsec. I've been asked to provide: >> Computer Name/Make/Model/OS/IP Address/Path and the path the software >> instance is found. >> I was given the following information about the product location for >> a file called *.rec: >> >> Windows XP: >> Documents and Settings\All Users\Application Data\Pointsec Documents >> and Settings\All Users\Application Data\Pointsec\Pointsec for PC >> >> Windows Vista/7: >> C:\Users\All Users\Pointsec for PC >> >> I am not a programmer and have no idea how to get this information >> into a report. I can see the instances of pointsec under "discovered >> service", but don't know how to get the needed information and columns. Can anyone help? >> Thanks. >> >> _____________________________________________________________________ >> __________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
