Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. Remedy REQs stuck under "Submitted". Some of the REQ actually took 21 hours to generate Incidents/Work Orders. Seeing issues where Incidents/Work Orders are not getting created. REQs stuck under "Submitted". Requests after approval also are gettingstuck.
In case anybody familiar with this issue and know the resolution, please update your comments here.Thanks in advance. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
