Open your CAI Plugin-registry form and create an entry for your CAI Plugin with at least 10 threads. This should resolve your issue.
Moe -----Original Message----- From: Anshul Sangal [mailto:anshul_san...@dell.com] Sent: Monday, April 02, 2012 10:22 AM Subject: Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. Remedy 7.6.04- SRM is not generating INCIDENTs and WOs. Remedy REQs stuck under "Submitted". Some of the REQ actually took 21 hours to generate Incidents/Work Orders. Seeing issues where Incidents/Work Orders are not getting created. REQs stuck under "Submitted". Requests after approval also are gettingstuck. In case anybody familiar with this issue and know the resolution, please update your comments here.Thanks in advance. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
