You can use ESCLATION to enable this filter From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse Sent: Tuesday, April 10, 2012 11:15 AM To: arslist@ARSLIST.ORG Subject: Re: Filter names question - `!
** John, I agree! Hopefully BMC will do something about this? Using an object name to control how the system operates is hardly "best practice". Adding a couple of flag fields on filters & active links to achieve this is certainly not going to be difficult for BMC. I have had to defend Remedy's "honour" in the past from developers, dba's and sysadmins outside of the Remedy world for various things, but this ''worst practice" is one thing that is simply not defendable.... Best Regards, Theo Sent from my Black/Silver Personal Computer .... "Try not to become a person of success, but a person of value." - Albert Einstein From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]<mailto:[mailto:arslist@ARSLIST.ORG]> On Behalf Of John Sundberg Sent: 06 April 2012 19:53 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Filter names question - `! ** I think the convention should be "REMOVED"... Add a flag on Filter -- Run Immediately... Approx 10 years ago -- I was brought into a big telco project to "fix it".... After a new developer went through and renamed filters/actlinks to meet a nicer naming convention... (to work with BMCs new filtering based on COLON) Try -- troubleshooting that.... Old name: mtc_FindIPAddress`! New name: MTC:IP:Find_Address (in a haystack of 2000 filters -- that all got renamed) (OK - I am exaggerating the situation a bit -- but -- either way -- my opinion it is TOO WEIRD to add something to a name - and now it works different) -John On Fri, Apr 6, 2012 at 12:46 PM, Joe Martin D'Souza <jdso...@shyle.net<mailto:jdso...@shyle.net>> wrote: We are allowed that on Friday :-) This is an interesting thread though.. It would be nice to have a full list of all these small conventions that could affect functionality.. Imagine fat fingering the keyboard (although that's as likely to happen anytime too soon as as having a snow storm in the middle east) and naming a piece of workflow with these characters and have functionality affected, and not have a clue why.. Joe -----Original Message----- From: LJ LongWing Sent: Friday, April 06, 2012 12:30 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Filter names question - `! Ah...yes, I'll agree that * in a workflow doesn't indicate anything then :)....mis-read the darn post :) -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Joe Martin D'Souza Sent: Friday, April 06, 2012 10:13 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Filter names question - `! Dee was asking about the * in the beginning of workflow names.. That in front of workflow is more the work of a developer customizing an OTB app.. While I was aware that the * at the end of field names was just a visual thing for bold fields, I wasn't aware it was because of the section 508 compliance standards.. That's a good to know and thanks for that info. -----Original Message----- From: LJ LongWing Sent: Friday, April 06, 2012 12:06 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Filter names question - `! The * at the beginning of the field name is a Section 508 compliance thing...it designates to visually impaired people that the field is required http://www.uspto.gov/web/offices/cio/s508/03web.htm search for the word 'asterisk' -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Dee Sent: Friday, April 06, 2012 9:27 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Filter names question - `! Thanks Joe, Like John in this post and Sam in "Suggestions" post last week, are these commands/tricks written any where and are there more? Looking at System Forms/Workflow, do these mean anything or just name conventions? 1. (*)At the begin of Name of workflow, ex. (*TS-SI 100 Upper Server) 2. (~!) At the end of name of workflow, ex. (AP:Sig-RecentHistoryDate~!) 3. (`1)At the end of name of workflow, ex. 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