Worst practice - I have not heard that before - good one.
-John Sent from my iPad -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of the WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com On Apr 10, 2012, at 3:17 AM, "Ali A. Musa" <aam...@stc.com.sa> wrote: > ** > You can use ESCLATION to enable this filter > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse > Sent: Tuesday, April 10, 2012 11:15 AM > To: arslist@ARSLIST.ORG > Subject: Re: Filter names question - `! > > ** > John, > > I agree! > Hopefully BMC will do something about this? > Using an object name to control how the system operates is hardly "best > practice". Adding a couple of flag fields on filters & active links to > achieve this is certainly not going to be difficult for BMC. > I have had to defend Remedy's "honour" in the past from developers, dba's and > sysadmins outside of the Remedy world for various things, but this ''worst > practice" is one thing that is simply not defendable.... > > Best Regards, > Theo > > Sent from my Black/Silver Personal Computer .... > > “Try not to become a person of success, but a person of value.” – Albert > Einstein > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg > Sent: 06 April 2012 19:53 > To: arslist@ARSLIST.ORG > Subject: Re: Filter names question - `! > > ** I think the convention should be "REMOVED"… > > Add a flag on Filter -- Run Immediately… > > Approx 10 years ago -- I was brought into a big telco project to "fix it"…. > > After a new developer went through and renamed filters/actlinks to meet a > nicer naming convention… (to work with BMCs new filtering based on COLON) > > Try -- troubleshooting that…. > > Old name: > > mtc_FindIPAddress`! > > New name: > > MTC:IP:Find_Address > > > (in a haystack of 2000 filters -- that all got renamed) > > (OK - I am exaggerating the situation a bit -- but -- either way -- my > opinion it is TOO WEIRD to add something to a name - and now it works > different) > > > -John > > > > On Fri, Apr 6, 2012 at 12:46 PM, Joe Martin D'Souza <jdso...@shyle.net> wrote: > We are allowed that on Friday :-) > > This is an interesting thread though.. It would be nice to have a full list > of all these small conventions that could affect functionality.. > > Imagine fat fingering the keyboard (although that’s as likely to happen > anytime too soon as as having a snow storm in the middle east) and naming a > piece of workflow with these characters and have functionality affected, and > not have a clue why.. > > Joe > > > -----Original Message----- From: LJ LongWing > Sent: Friday, April 06, 2012 12:30 PM Newsgroups: > public.remedy.arsystem.general > > To: arslist@ARSLIST.ORG > Subject: Re: Filter names question - `! > > Ah...yes, I'll agree that * in a workflow doesn't indicate anything then > :)....mis-read the darn post :) > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza > Sent: Friday, April 06, 2012 10:13 AM > To: arslist@ARSLIST.ORG > Subject: Re: Filter names question - `! > > Dee was asking about the * in the beginning of workflow names.. That in > front of workflow is more the work of a developer customizing an OTB app.. > > While I was aware that the * at the end of field names was just a visual > thing for bold fields, I wasn't aware it was because of the section 508 > compliance standards.. That’s a good to know and thanks for that info. > > -----Original Message----- From: LJ LongWing > Sent: Friday, April 06, 2012 12:06 PM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: Filter names question - `! > > The * at the beginning of the field name is a Section 508 compliance > thing...it designates to visually impaired people that the field is required > > http://www.uspto.gov/web/offices/cio/s508/03web.htm > > search for the word 'asterisk' > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Dee > Sent: Friday, April 06, 2012 9:27 AM > To: arslist@ARSLIST.ORG > Subject: Re: Filter names question - `! > > Thanks Joe, > > Like John in this post and Sam in "Suggestions" post last week, are these > commands/tricks written any where and are there more? > > > Looking at System Forms/Workflow, do these mean anything or just name > conventions? > > 1. (*)At the begin of Name of workflow, ex. (*TS-SI 100 Upper Server) > 2. (~!) At the end of name of workflow, ex. (AP:Sig-RecentHistoryDate~!) > 3. (`1)At the end of name of workflow, ex. (XR:GetSchemaWorkflow1`1) > > > > > > -- > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > -- > John Sundberg > > Kinetic Data, Inc. > "Your Business. Your Process." > WWRUG10 Best Customer Service/Support Award > WWRUG09 Innovator of the Year Award > > 651-556-0930 I john.sundb...@kineticdata.com > www.kineticdata.com I community.kineticdata.com > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > The information in this email may contain confidential material and it is > intended solely for the addresses. 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