$LASTID$ would not necessarily hold the current Request ID that is
generated. It holds the ID of a request that was last queried for. So if you
have workflow that did something like that, it may not necessarily be the ID
of your current request that was just created.
Use a filter to set the Request ID to that temp field, but bypass filter
phasing, and name that filter to end with `!. For eg. HPD:SetRequestID`!
That should get your current Request ID on that temp field..
Joe
-----Original Message-----
From: Mark Milke
Sent: Friday, April 20, 2012 5:47 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Save the Request-ID to a field on Submit
Hello Listers,
someone is creating a ticket in my form. On submit I'd like to copy the
Request-ID into a field to in order to be able format it for another
purpose, but it's not working.
I've tried Set Fields: zzTmp_Request-ID = $Request-ID$ and zzTmp_Request-ID
= $LASTID$.
Any ideas how I can achieve this without into the same form on submit or
overwritting the filter phases of the filter creating the ticket?
Thanks
Mark
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