We are currently on a Windows 2008 server running SQL for the datbase AR Server is 7.6.04 as well as ITSM, CMDB and SRM.
We did an accelerated upgrade from a 7.0 system by copying the database over and then installing 7.6.04 over it and then running overlays and such. Everything is working well and we have had minimal issues. we recently found one though. On the old server it was in a server group and the new one is not(yet). When we have an incident open and we try to click on View Service Request link under Advanced Functions we get an error that says that a failure occurred because the name of the server (our old servername) is not in the list of valid mid tier servers. It seems like there is a reference to the old server group somewhere that is trying to be referenced. Any ideas? I will be running some logs on active links and such to see if I can pinpoint where it is reference it. P.S. this system is classified so it is not real easy for me to provide you with logs. thanks Dan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
