Check the server name for Local SRMS in CAI Application Registry (Home Page --> Application Adminstration Console --> Custom Configuration --> Foundation --> Advanced Options --> Command Automation Interface - Application Registry).
Thanks Mahesh On Wed, Apr 25, 2012 at 10:51 AM, Daniel Pritchard < daniel.b.pritch...@gmail.com> wrote: > ** > Yes that is correct with our new server. > > One thing is that the old server/database was in a server group and the > new one is not in a server group. It looks like it is trying to get to the > servername from the old servergroup. > > > On Wed, Apr 25, 2012 at 10:46 AM, Tauf Chowdhury <taufc...@gmail.com>wrote: > >> ** >> Dan, >> If you go to Custom Config on the App Admin console, click SRM, go to >> Advanced, and then Application Settings, there is a field for the Mid Tier >> Path. Is this correct on your system or still referencing the old path? >> >> On Wed, Apr 25, 2012 at 10:42 AM, Dan <daniel.b.pritch...@gmail.com>wrote: >> >>> ** We are currently on a Windows 2008 server running SQL for the datbase >>> AR Server is 7.6.04 as well as ITSM, CMDB and SRM. >>> >>> We did an accelerated upgrade from a 7.0 system by copying the database >>> over and then installing 7.6.04 over it and then running overlays and >>> such. Everything is working well and we have had minimal issues. we >>> recently found one though. On the old server it was in a server group and >>> the new one is not(yet). When we have an incident open and we try to click >>> on View Service Request link under Advanced Functions we get an error that >>> says that a failure occurred because the name of the server (our old >>> servername) is not in the list of valid mid tier servers. >>> It seems like there is a reference to the old server group somewhere >>> that is trying to be referenced. Any ideas? I will be running some logs >>> on active links and such to see if I can pinpoint where it is reference it. >>> >>> P.S. this system is classified so it is not real easy for me to provide >>> you with logs. >>> >>> thanks >>> >>> Dan >>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> >> >> -- >> *Tauf Chowdhury >> >> * >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
