Lynn and Mahesh, That was the issue. I updated the Application Registry and it it now working. Thank you for your help
ARS Group FTW again On Wed, Apr 25, 2012 at 12:51 PM, Mahesh <mchand...@gmail.com> wrote: > ** > Check the server name for Local SRMS in CAI Application Registry (Home > Page --> Application Adminstration Console --> Custom Configuration --> > Foundation --> Advanced Options --> Command Automation Interface - > Application Registry). > > Thanks > Mahesh > > On Wed, Apr 25, 2012 at 10:51 AM, Daniel Pritchard < > daniel.b.pritch...@gmail.com> wrote: > >> ** >> Yes that is correct with our new server. >> >> One thing is that the old server/database was in a server group and the >> new one is not in a server group. It looks like it is trying to get to the >> servername from the old servergroup. >> >> >> On Wed, Apr 25, 2012 at 10:46 AM, Tauf Chowdhury <taufc...@gmail.com>wrote: >> >>> ** >>> Dan, >>> If you go to Custom Config on the App Admin console, click SRM, go to >>> Advanced, and then Application Settings, there is a field for the Mid Tier >>> Path. Is this correct on your system or still referencing the old path? >>> >>> On Wed, Apr 25, 2012 at 10:42 AM, Dan <daniel.b.pritch...@gmail.com>wrote: >>> >>>> ** We are currently on a Windows 2008 server running SQL for the datbase >>>> AR Server is 7.6.04 as well as ITSM, CMDB and SRM. >>>> >>>> We did an accelerated upgrade from a 7.0 system by copying the database >>>> over and then installing 7.6.04 over it and then running overlays and >>>> such. Everything is working well and we have had minimal issues. we >>>> recently found one though. On the old server it was in a server group and >>>> the new one is not(yet). When we have an incident open and we try to click >>>> on View Service Request link under Advanced Functions we get an error that >>>> says that a failure occurred because the name of the server (our old >>>> servername) is not in the list of valid mid tier servers. >>>> It seems like there is a reference to the old server group somewhere >>>> that is trying to be referenced. Any ideas? I will be running some logs >>>> on active links and such to see if I can pinpoint where it is reference it. >>>> >>>> P.S. this system is classified so it is not real easy for me to >>>> provide you with logs. >>>> >>>> thanks >>>> >>>> Dan >>>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> >>> >>> >>> >>> -- >>> *Tauf Chowdhury >>> >>> * >>> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
