Rule of thumb is to be as unintrusive as possible. Try to use Categorization if you can, add attributes if you can't, and only add classes as a last resort.
Rick On May 2, 2012 6:11 AM, "Jose Huerta" <jose.hue...@sm2baleares.es> wrote: > ** Hi listers, > > I have a question about what do you think is the best way of doing for the > next requisite. I need to control a set of systems, not computer system, > but something like robotic arms of a factory, machinery and other stuff > that is intended to be monitored and Remedy must control it's availability > and related SLA's. > > SLA's are very different from anything supported by SLM, so I'm > considering developing an external app to control the fulfillment instead > of customizing the original one. But my question is about the way to store > the set of devices to be monitored. > > I see three options: > > - Create a custom form to store them > - Create a new CMDB class (or classes) > - Use a predefined class, like computer system. > > I think I can obtain a good result with the three options. Also i see cons > and pros for all three. But don't know what's your opinion, and if anyone > as faced a similar situation in the past. > > Thanks, > > Jose M. Huerta > Project Manager** > > Movil: 661 665 088 > > Telf.: 971 75 03 24**** > > Fax: 971 75 07 94**** > > <http://www.sm2baleares.es/>**** > > SM2 Baleares S.A. > C/Rita Levi **** > > Edificio SM2 Parc Bit**** > > 07121 Palma de Mallorca**** > > <http://es-es.facebook.com/pages/SM2-Baleares/158608627954> > <http://twitter.com/#!/SM2Baleares> > <http://www.linkedin.com/company/sm2-baleares> > > La información contenida en este mensaje de correo electrónico es > confidencial. La misma, es enviada con la intención de que únicamente sea > leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje > por otras personas no está autorizado, por lo que en tal caso, le rogamos > que nos lo comunique por la misma vía, se abstenga de realizar copias del > mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de > inmediato.**** > > P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es > necesario. > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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