You get what you pay for – that’s the bottom-line anywhere... You budget to 
build a train and you can’t expect to change plans and build a space ship..

There is talent out there – just that to get the best of it, it costs almost as 
much as it does here. And the whole reason they outsource is to that there is 
availability of inexperienced talent in vast numbers as well, that is easily 
available and that can be paid less.. If they want to hire top notch 
professionals supporting their apps out there, they will not save as much as 
they project to, by moving support from this more expensive region to there.. 
The cost of moving support there itself might have been higher than the 
difference in savings..

Look at it this way.. If someone is self aware of his worth to an organization 
and is aware he could potentially make 120K upwards a year somewhere in the 
world, how likely is he or she to take a 20 or 30K a year job, even if he or 
she were living in a 3rd world country out of personal choice – and I use the 
words personal choice, because when you are worth that much, its only your 
willingness to relocate that can stop or from doing so... There's not much 
otherwise that can really stop you..

So what you are really getting, is what you pay for with maybe a 5 to 10% 
bargain over the asking market rate just because it is a 3rd world country that 
costs slightly lesser to live in – not that much less but a little lesser than 
here..

Joe

From: Pat Zandi 
Sent: Friday, May 11, 2012 4:47 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Friday funny or not!

** 
Yeah: gotta love the q&a and the support....
I miss American support! Sorry. But I do! 

No offense 3rd world support.

Sent from my iPhone

On May 11, 2012, at 16:02, "Goodall, Andrew C" <ago...@jcp.com> wrote:


  ** 
  <NULL> push field data in Workflow – not all just some, a mix over base, 
overlays and customs would show <NULL> for push field actions despite the same 
workflow displaying ok in 7.5 dev studio, and the workflow working as designed. 
So we knew it was a display issue in Dev Studio 7.6.04

   

  Clearing the dev studio workspace cache cleared the problem.

   

   

  <image005.jpg>

   

   

  <image006.jpg>

   

   

  Regards,

   

  Andrew C. Goodall

  Software Engineer

  Development Services

  ago...@jcpenney.com

  jcpenney

  6501 Legacy Drive

  Plano, TX 75024

  jcp.com

   

  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
  Sent: Friday, May 11, 2012 2:54 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Friday funny or not!

   

  ** 

   

  I’ve never had this happen to me.. so out of curiosity, what are the symptoms 
of this corruption?

   

  Joe

   

  From: Goodall, Andrew C 

  Sent: Friday, May 11, 2012 3:42 PM

  Newsgroups: public.remedy.arsystem.general

  To: arslist@ARSLIST.ORG 

  Subject: Friday funny or not!

   

  ** 

  Just got off the phone with BMC support who were trying to explain possible 
reasons why the Dev studio workspace cache could corrupt for an issue I was 
facing.

  The workaround was to clear the workspace cache. I asked them to pursue a 
root cause and permanent resolution to the cache corruption.

   

  Support stated “This is why it is our recommendation to continually change 
workspaces to avoid corruption”.

   

  I just about choked and spat out my coffee :)

   

  I tried to explain why this was not good software development.

   

  Regards,

   

  Andrew C. Goodall

  Software Engineer

  Development Services

  jcpenney

  6501 Legacy Drive

  Plano, TX 75024

  jcp.com

   


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