David,
I just tried it on ARS 7.6.03 and Firefox 13.0 (latest version). I do not
see the expand handle that you described.
Joe
-----Original Message-----
From: Grooms, Frederick W
Sent: Friday, June 01, 2012 12:17 PM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Hiding 'resize handle' character fields on midtier
I see it in BMC's SupportWeb with Firefox, but I don't see it on our local
Mid-Tier pages so maybe it is a 7.5 thing.
Our Mid-Tier is 7.6.04 (SP2) on Linux using Apache/Tomcat
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Friday, June 01, 2012 11:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: Hiding 'resize handle' character fields on midtier
Thanks, Joe,
I tried changing that (it was on the view properties - the only view, so I
got the right one), flushed midtier cache, but they're still there.
I notice the resize handles are seen on BMC's support site when you view
your tickets. Maybe that's just the way it works.
David
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Friday, June 01, 2012 11:29 AM
To: arslist@ARSLIST.ORG
Subject: Re: Hiding 'resize handle' character fields on midtier
I didn't know this was even a feature supported by the mid-tier.. Try
changing the 'Layout Editable by User' to False on the Appearance
attributes
section of the form properties, and see if that makes a difference..
Joe
-----Original Message-----
From: David Durling
Sent: Friday, June 01, 2012 11:15 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Hiding 'resize handle' character fields on midtier
Hi all,
Character fields on our Remedy forms when seen in browsers like Firefox
and I think Chrome (not IE) show a little handle at the bottom right that
you
can drag to resize the field. Here's a link with a discussion about the
handles
and a screenshot to show what I mean:
http://www.electrictoolbox.com/disable-textarea-resizing-safari-chrome/
I've had complaints/questions about that, since it appears on all
character
fields regardless of size, and maybe the users expect the other fields to
dynamically wrap around the resized field - which is not what happens.
This
also looks bad if you have a display field with Display as Text set to
"True" -
there's no box, but just the handle sitting out there.
Is there a way to configure the form fields or AR System to tell the
browser
not to display these handles?
AR System and midtier 7.5 patch 007, tomcat/apache
Thanks,
David
---
David Durling
Enterprise IT Services
University of Georgia
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