This is nothing to do with your ARS version - it is a standard feature of the Firefox browser when displaying text area fields
David Sanders Solution Architect Enterprise Service Suite @ Work / e-ServiceSuite tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk http://www.e-servicesuite.co.uk ITIL SaaS On Premise -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: 01 June 2012 19:13 To: arslist@ARSLIST.ORG Subject: Re: Hiding 'resize handle' character fields on midtier I just now tried the Firefox 13.0 beta as well as 12.0 and still see the handles, so it's probably something they changed with ARS 7.6.x. Benny's suggestion about customizing CSS is an idea, but since it sounds like an upgrade might "fix" this, I'll probably leave it alone. Thanks, everybody! David > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza > Sent: Friday, June 01, 2012 1:56 PM > To: arslist@ARSLIST.ORG > Subject: Re: Hiding 'resize handle' character fields on midtier > > David, > > I just tried it on ARS 7.6.03 and Firefox 13.0 (latest version). I do > not see the expand handle that you described. > > Joe > > -----Original Message----- > From: Grooms, Frederick W > Sent: Friday, June 01, 2012 12:17 PM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: Hiding 'resize handle' character fields on midtier > > I see it in BMC's SupportWeb with Firefox, but I don't see it on our > local Mid- Tier pages so maybe it is a 7.5 thing. > > Our Mid-Tier is 7.6.04 (SP2) on Linux using Apache/Tomcat > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling > Sent: Friday, June 01, 2012 11:01 AM > To: arslist@ARSLIST.ORG > Subject: Re: Hiding 'resize handle' character fields on midtier > > Thanks, Joe, > > I tried changing that (it was on the view properties - the only view, > so I got the right one), flushed midtier cache, but they're still there. > > I notice the resize handles are seen on BMC's support site when you > view your tickets. Maybe that's just the way it works. > > David > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza > > Sent: Friday, June 01, 2012 11:29 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: Hiding 'resize handle' character fields on midtier > > > > I didn't know this was even a feature supported by the mid-tier.. > > Try changing the 'Layout Editable by User' to False on the > > Appearance attributes section of the form properties, and see if > > that makes a difference.. > > > > Joe > > > > -----Original Message----- > > From: David Durling > > Sent: Friday, June 01, 2012 11:15 AM Newsgroups: > > public.remedy.arsystem.general > > To: arslist@ARSLIST.ORG > > Subject: Hiding 'resize handle' character fields on midtier > > > > Hi all, > > > > Character fields on our Remedy forms when seen in browsers like > > Firefox and I think Chrome (not IE) show a little handle at the > > bottom right that you can drag to resize the field. Here's a link > > with a discussion about the handles and a screenshot to show what I mean: > > > > http://www.electrictoolbox.com/disable-textarea-resizing-safari-chro > > me > > / > > > > I've had complaints/questions about that, since it appears on all > > character fields regardless of size, and maybe the users expect the > > other fields to dynamically wrap around the resized field - which is > > not what happens. > > This > > also looks bad if you have a display field with Display as Text set > > to "True" - there's no box, but just the handle sitting out there. > > > > Is there a way to configure the form fields or AR System to tell the > > browser not to display these handles? > > > > AR System and midtier 7.5 patch 007, tomcat/apache > > > > Thanks, > > > > David > > --- > > David Durling > > Enterprise IT Services > > University of Georgia > > __________________________________________________________ > _____________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend > wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > __________________________________________________________ > _____________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend > wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
