Thanks, good to know that in case it comes up. David D.
> -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David > Sent: Wednesday, June 13, 2012 12:45 PM > To: arslist@ARSLIST.ORG > Subject: Re: mutiple addresses for one user account > > There was a bug with the Notify processes within the AR System. I think it's > still in 7.6.04. You can have a large character filed for the To: on your > form. > The To: field on the AR System Email messages form is also large character > field. However a bug in the Notification workflow trims the data to 256 > characters. So if your combined email addresses in the To:, CC: or BCC: are > longer than 256 characters, they will get trimmed to 256 characters when > they hit the AR System Email Messages form. > > The work around is to push directly to the AR System Email Messages form. > > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn > Sent: Wednesday, June 13, 2012 12:29 PM > To: arslist@ARSLIST.ORG > Subject: Re: mutiple addresses for one user account > > In these situations we use email distribution lists maintained in Exchange > instead of having them listed anywhere in Remedy. I don't see why it > wouldn't work, since the email engine is just passing onto SMTP or whatever > and properly formatted lists of email addresses should work. I would just > caution you that you may not want to be responsible for maintaining those > lists in Remedy rather than Exchange. > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling > Sent: Wednesday, June 13, 2012 11:15 AM > To: arslist@ARSLIST.ORG > Subject: mutiple addresses for one user account > > Do any of you rely on the Email field on the User record allowing you to list > multiple addresses? > > address1@fakeaddress, address2@fakeaddress (or maybe other separator > like ;) > > I don't see a mention of it in the docs, but it seems to work on test. I > don't > want to reply on it if it's not an expected behavior, though. > > The reason: I need for a particular notice to some addresses to be sent as > one email, not separate ones for each user. > > David Durling > Enterprise IT Services > University of Georgia > > __________________________________________________________ > _____________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > Private and confidential as detailed here: > http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access > the link, please e-mail sender. > > __________________________________________________________ > _____________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > __________________________________________________________ > _____________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
