Hi all,

I'm working through a developing a process for refreshing our dev/qa 
environments with production data. We dumped the data from production into dev 
and I've done a lot of cleanup and re-pointing so Remedy/ITSM is working 
correctly. That part seems to be fine.

The issue I'm having is that our BO reporting server seems to now be pointing 
to production. I logged into CMC as administrator yesterday and there was 
nothing in the environment. No reports, users, groups (other than defaults), as 
well as our license string. I restarted BO and Tomcat today because I again 
couldn't log in and now when I log in, I see production reports that 
successfully ran this morning.

First of all, I wasn't expecting our BO environment to be affected by the data 
refresh. In any case, we had this implemented by a contractor and I'm not fully 
clear how BO connects to the database and where those settings are kept. Any 
thoughts as to where I might look?

Thanks in advance,
Ron

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