It sounds like you copied the entire database instead of just the "aradmin" schema. When copying data from production down to a non-prod database I always say to just do the aradmin data
What DB are you using? Can you do a restore from before the copy of the non "aradmin" schema? Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Peters, Ron Sent: Wednesday, June 20, 2012 2:43 PM To: arslist@ARSLIST.ORG Subject: Remedy DB refresh and Business Objects ** Hi all, I'm working through a developing a process for refreshing our dev/qa environments with production data. We dumped the data from production into dev and I've done a lot of cleanup and re-pointing so Remedy/ITSM is working correctly. That part seems to be fine. The issue I'm having is that our BO reporting server seems to now be pointing to production. I logged into CMC as administrator yesterday and there was nothing in the environment. No reports, users, groups (other than defaults), as well as our license string. I restarted BO and Tomcat today because I again couldn't log in and now when I log in, I see production reports that successfully ran this morning. First of all, I wasn't expecting our BO environment to be affected by the data refresh. In any case, we had this implemented by a contractor and I'm not fully clear how BO connects to the database and where those settings are kept. Any thoughts as to where I might look? Thanks in advance, Ron _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
