There is a way through which you can hide them in the backend so that it
doesn't pop up in the incident form.. Or may be you like to purge the
delated user to different database which will not populate in the Incident
form..
On May 29, 2012 7:30 AM, "Benz, Michael" <michael.b...@holcim.com> wrote:
> **
>
> Hello World!****
>
> ** **
>
> We have a Large number of people in our company, and when people leave, we
> move there customer account into Profile Status “Deleted” (but we don’t
> actually delete them)****
>
> ** **
>
> My question is how to I stop the accounts showing up in the dropdown list
> on the incident form.****
>
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>
> I’ve modified the HPD:CTM:PeopleMenu-LastName (and all other ones; Email,
> Firstname, PhoneNumber, etc…) to include “AND ('Profile Status' =
> "Enabled")”, but the deleted users still show up. ****
>
> ** **
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> I’ve flushed the midteir, but still no luck****
>
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> Any help would be greatly appreciated.****
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> Thank you****
>
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> Regards,****
>
> ** **
>
> *Michael Benz*****
>
> Remedy Programer
> Holcim Australia Shared Services
>
> ****
>
> www.holcim.com.au****
>
> ** **
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