IE7 is supported by AR System 7.6.04 but not recommended. We've tried to continue support for it as long as possible for those customers with custom (bespoke) applications that don't take advantage of the recent features found in 7.6.04. But when utilizing complex and modern applications like the ITSM 7.6.04 solution, I'd recommend going with IE9 or higher to get the best possible experience.
-David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Friday, June 29, 2012 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: IE 7 - ARS 7.6.04 midtier / tomcat 6.0.20 and 6.0.35 That's weird. I remember talking to support where they suggested ie7 had weird UI issues that didn't present themselves in IE8 or FF Sent from my iPhone On Jun 29, 2012, at 4:02 PM, "Grooms, Frederick W" <frederick.w.gro...@xo.com> wrote: > IE7 is supported according to the Compatibility matrix for 7.6.04 > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury > Sent: Friday, June 29, 2012 2:49 PM > To: arslist@ARSLIST.ORG > Subject: Re: IE 7 - ARS 7.6.04 midtier / tomcat 6.0.20 and 6.0.35 > > I guess the obvious is can you get the user on a newer browser? I > think IE7 is technically no longer supported in 7.6.04 > > Sent from my iPhone > > On Jun 29, 2012, at 3:18 PM, patrick zandi <remedy...@gmail.com> wrote: > >> ** I have a customer with an old IE 7.0.5730 -- >> she gets an error, We have cleared the browser cache, the server cache, and >> did all we can.. Error is the following:: >> She gets the front screen, and then logs in, which works.. then.. Wham blank >> screen.. >> here are the errors >> >> Line 7 >> char 77 >> error object expected >> code 0 >> >> >> -- Anyone ? >> >> -- >> Patrick Zandi > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
